Who Fixes the Issues Found in a Penetration Test?

Grid32 Finds the Issues: Your Team Fixes Them

Grid32's role is to identify vulnerabilities, demonstrate their exploitability, explain their business impact, and provide specific guidance on how to remediate them. Implementing those fixes is the responsibility of your IT and development teams, or your managed service provider if you use one.

How Our Reports Make Remediation Easier

Grid32's remediation guidance is written to be actionable, not abstract. For each finding, we provide: the specific vulnerability and its root cause, recommended remediation steps with specific configuration changes or patch versions where applicable, priority level so your team knows what to fix first, and references to vendor advisories and industry standards.

Post-Remediation Verification

Many clients engage Grid32 for a follow-up verification assessment after remediation is complete, particularly before an audit cycle, a compliance deadline, or before sharing an attestation report with customers. This confirms that findings have been properly addressed and provides documented evidence of remediation.

What If We Don't Have the Internal Resources?

If your organization lacks the internal technical resources to remediate findings, we can recommend trusted managed service providers or refer you to specialists in specific areas. We're invested in your security outcomes beyond the delivery of the report.

Retesting and Verification

Fixing findings is only half the job; confirming the fix worked is the other half. After your team remediates, Grid32 can retest the specific issues to verify they are genuinely resolved rather than merely reconfigured. Verification matters because a partial fix can leave the underlying weakness reachable by a slightly different path. Retesting also produces the evidence auditors and insurers want to see: not just that findings were reported, but that they were closed and confirmed.

Frequently Asked Questions

Who fixes the issues found in a penetration test?

Grid32 identifies and prioritizes the issues, and your team or IT provider implements the fixes, guided by clear remediation steps in the report. If you lack internal resources, Grid32 can advise and point you to appropriate help, then verify the fixes.

Does Grid32 help with remediation?

Yes. Grid32 provides specific, prioritized remediation guidance and a debrief, and offers post-remediation verification. While your team implements changes, Grid32 supports the process so fixes are effective.

What if we do not have the internal resources to remediate?

If you lack the internal capacity, Grid32 can help you prioritize the highest-risk items and work with your IT provider or a recommended partner, so the most dangerous issues get addressed first.